Your privacy is our priority. This document transparently explains how lucky7net collects, uses, stores, and protects your personal data — in compliance with Malaysia's Personal Data Protection Act 2010.
Important Note: By registering and using the lucky7net platform, you agree that your personal data will be processed as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Lucky7net values the privacy of every member. We understand that personal information is a trust you place in us, and we are fully committed to honoring that trust with the utmost responsibility.
This Privacy Policy describes lucky7net's data protection practices — including the types of data we collect, why we need it, how we use it, who we may share it with, and the rights you hold over your personal data.
This Policy forms part of the overall agreement between you and lucky7net, together with the Terms and Conditions platform. lucky7net operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
Lucky7net only collects data that is strictly necessary to deliver the best service to you. The categories of data we collect are as follows:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Account registration & KYC |
| Contact | Email address, phone number, residential address | Communication & verification |
| Financial | Bank account number, bank name, payment method | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, access logs | Security & analytics |
| Games | Game history, betting, wins, active time | Compliance & platform improvement |
Lucky7net does not collect data that is not directly relevant to delivering our services. We do not store credit or debit card information directly — all transactions are processed through secure third-party payment processors.
Lucky7net collects your personal data through the following channels:
Lucky7net uses your personal data only for legitimate and necessary purposes. Below is a complete list of how your data is used:
Lucky7net does not sell, rent, or commercialize members' personal data to any third party for their own marketing purposes. However, we may share your data with specific parties under limited and lawful circumstances:
All third parties receiving lucky7net member data are required to comply with data protection standards equivalent to our own practices. We have zero tolerance for any privacy policy violations by our partners.
Lucky7net invests seriously in infrastructure security to ensure your personal data is always protected. The security measures we implement include:
Data retention period: Lucky7net retains your personal data for as long as your account is active or as long as required for operational purposes, legal compliance, and the resolution of any outstanding disputes. Data for closed accounts is retained for a minimum of five (5) years in line with Malaysia's anti-money laundering legal requirements.
Lucky7net uses cookies and similar tracking technologies to enhance the user experience and understand how members use our platform. The types of cookies we use are:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the lucky7net platform.
As a lucky7net member and data subject under Malaysian law, you have certain rights regarding your personal data. lucky7net respects and facilitates the exercise of these rights:
You have the right to know what personal data we hold about you. Submit a request to our support team and we will provide a copy of that data within a reasonable timeframe.
If any of your personal data in lucky7net's systems is inaccurate or outdated, you have the right to request a correction. You may also update certain information directly through your account settings.
You have the right to object to the processing of your data for direct marketing purposes. You may withdraw consent to receive promotional communications at any time via your account settings or by contacting support.
You have the right to receive your personal data in a machine-readable format upon request, to the extent technically and legally permitted.
If you believe lucky7net has violated your privacy rights, you have the right to lodge a complaint directly with us or with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact the lucky7net support team via live chat or email at [email protected]. We will process your request within 30 working days.
The lucky7net platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from minors or individuals below the stipulated age.
Should lucky7net discover that personal data has been collected from individuals who do not meet the minimum age requirement, we will take immediate steps to delete such data and close the relevant account. Parents or guardians who find that their children have registered an account at lucky7net are requested to contact our support team immediately.
Lucky7net reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data protection practices, the latest legal requirements, or developments in the services we offer.
Any material changes will be communicated to members via in-platform notifications or registered email at least 14 days before taking effect — except where immediate changes are required by law.
The "Updated" date at the top of this page reflects the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how lucky7net protects your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by lucky7net, please contact us through the following channels:
The lucky7net data protection team will respond to all privacy inquiries within 5–7 business days. For more urgent matters, live chat is the fastest way to get assistance.
256-bit SSL encryption protects all data transmitted between your device and lucky7net servers. This means no third party can intercept or read your information.
Lucky7net only collects data that is strictly necessary for our services. We do not collect excessive data and we do not sell your information to advertisers.
Lucky7net operates in full compliance with Malaysia's Personal Data Protection Act 2010. All our data collection and processing practices have been reviewed to ensure complete adherence.
You have access to privacy settings within your lucky7net account — update communication preferences, review stored data, and manage cookies as you see fit.
Lucky7net has never and will never sell, rent, or commercialize members' personal data to third parties for their marketing purposes. Your privacy is not our product.
Your data is retained only for as long as necessary to meet operational and legal requirements. Once the defined retention period expires, data is securely disposed of in accordance with strict procedures.
We are fully committed to your privacy. Register with confidence knowing that every piece of your information is protected by industry-leading technology and best practices.